The Client

Axios International is a pioneering healthcare access company that has stood at the forefront of the industry for nearly 25 years. They tackle access challenges in emerging markets with solutions that address the changing needs of patients, the pharmaceutical industry, and government and organizational stakeholders. Their patient access solutions have been implemented in more than 100 countries across the globe.

Solution

Axios was preparing to launch a new generation of innovative digital solutions used by patients, physicians, pharmacists and pharmaceutical companies involved in Axios-managed Patient Support Programs. They were looking to enhance the UI/UX of their mobile and web applications, so they reached out to us to redesign their suite of tools. We started with existing prototypes and explored style variations until we had a look and feel that Axios loved. We retooled their UX to optimize intuitiveness and deliver an experience their users would enjoy. And because we know what a headache design implementation can be for developers, we built production-ready assets using a design system in Figma, ensuring that each piece of the project met industry standards.

Services

Supported Platforms

MyHealth for Patients

The MyHealth mobile app makes it simple for patients to track and manage their treatment.

With MyHealth, patients can:

• View their upcoming medication releases
• Quickly and easily pick up their medications from the pharmacy
• Follow their program application status in real time
• Easily upload program-related documents

MyPatients for Physicians

With the MyPatients mobile app, physicians can refer patients to a Patient Support Program with a few easy clicks and then effortlessly follow up on their progress at their own convenience.

With MyPatients, physicians can:

• Refer patients directly from the app
• Upload the program consent form or sign it digitally
• Track their patients’ progress in the program

MyPharmacy for pharmacists

The MyPharmacy app allows pharmacists to seamlessly dispense medications to patients from one centralized location.

With MyPharmacy, pharmacists can:

• View patients’ upcoming Medpacks
• Directly upload receipts and other documents
• Validate documents using the integrated QR code scanner or security code
• See payments and reconciliations

MyPrograms for Pharmaceutical Companies

The MyPrograms web application provides unparalleled live data access to pharmaceutical companies, reflecting up-to-date program performance.

With MyPrograms, companies can:

• View up-to-date aggregated and anonymized data
• View the number of patients by status in the program
• View number of physicians or hospitals referring patients to the program
• View product distribution by commercial type or number of units

Patient Management System (PMS)

The PMS centralizes the data from all Patient Support Program processes into one platform, while optimizing stakeholder management and engagement.

The PMS achieves this by:

• Supporting program management activities from patient referral to treatment completion
• Registering the treatment plan of each patient and their follow-up throughout the treatment lifecycle
• Recording where and when the medications are bought, and automatically creating reminders and recording where and when the patient will need to get their new medications
• Building reports about stock in and stock out to help health center logistics
• Automatically and systemically generating and registering release letters
• Integrating adverse event reporting, ensuring compliance, full follow-up and reconciliations

Style Exploration

We explored style variations until we had a look and feel that Axios loved.

Style 01: Straightforward, Crisp

Style 02: Friendly, Soft

Style 03: Clean, Spacious