The Client
Konverse is an internal communication and productivity platform that helps companies reach their employees in a timely manner, whether they’re in the office, on the go, or on the frontline. Their mobile and web apps replace emailing, task management, shared drives, customer support ticketing, intranets, and more with an intuitive, all-in-one solution.
"Working with Vitalsphere Digital on our website and app UI/UX redesign has been a great experience. Their design knowledge has been key to helping us implement a vastly improved user experience for our clients that marries current design philosophies with the simplicity our users need. As an established company with a large number of existing users, we needed someone who could ask the right questions, understand our current challenges, and help us create a new experience that didn’t lose the simplicity and clarity of our current design. The Vitalsphere team was able to quickly get up to speed and become true collaborators in the creative process. The success of our updates is in large part due to the collaboration, knowledge, and hard work of the Vitalsphere team.”
- Danny Wheeland, Vice President of Customer Experience at Konverse
Solution
Konverse’s app was considerably more advanced and feature-rich than their competitors’, but their design was outdated. As a result, they were losing business to apps with worse features but better UI/UX. We performed a complete audit of Konverse’s existing design assets and then developed a new look and feel that maximized user appeal, intuitiveness, and discoverability. From there we designed and built Konverse a new website, crafted updated web copy, and produced marketing materials, including a promotional promo-video and pitch deck template.
In addition, we redesigned the UI/UX of Konverse’s web and mobile applications to give users a consistent, high-quality experience across their platform. This involved producing an extensive design pattern library that could be easily themed with the different brand colors used by Konverse’s customers.
Services
Supported Platforms
Website
We designed a new website with custom animations and updated Konverse’s web copy to reflect a more modern brand.
We created a collection of illustrations based on a set of style principles and practices to use throughout the site.
Marketing Materials
We created a head-turning promotional promo-video by traveling to record on-site interviews with some of Konverse’s key customers, and we designed a templated deck for Konverse’s sales team to pitch to Fortune 500 companies.
Konverse Promotional Video
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App
We redesigned Konverse’s mobile and web apps from the ground up. And to save their developers time and effort, we also produced an extensive design pattern library so that their team could easily code the new designs using components.
