The Client
Ways2Well is a digital health company that provides preventative care medical services. They focus on advanced blood chemistry analysis and regenerative treatment solutions for patients throughout Texas.
"Vitalsphere has repeatedly demonstrated an unparalleled level of creativity and innovation, consistently exceeding my expectations at every turn. From the moment I engaged their services, their attention to detail and dedication to excellence was evident in every aspect of their work. They are truly a group of elite experts dedicated to delivering high-quality software.
They are also always incredibly responsive to my needs and consistently go above and beyond to ensure that I am satisfied with the final result. They listen carefully and act autonomously, ultimately giving me peace of mind that my ideas will be turned into reality.
Overall, I cannot recommend Vitalsphere highly enough. Their exceptional talent, professionalism, and commitment to excellence make them a true standout in their field."
- Brigham Buhler, CEO / Founder
The Solution
Ways2Well's founder had been invited to go on Joe Rogan's podcast, but the company's site was hosted on Shopify, looked dated, and was not equipped to handle the influx of anticipated visitors. Additionally, Ways2Well wanted new site sections, including a browsable mail-order pharmacy. We re-designed and rebuilt their site to give it a more forward-looking feel, set it up to handle the anticipated traffic, and built out the additional sections in time for their launch.
Following the launch, we added custom patient scheduling and questionnaire integrations with CharmHealth, built out custom ecommerce solutions, and restructured their multiple user signup processes to be cleaner and more intuitive. We also redesigned their product labels and packaging.
The Services
The Stack
Supported Platforms
Custom API Integrations
At the time we began working with Ways2Well, they were manually scheduling patient visits and manually copying and pasting information from forms submitted via their website. To lighten the load of their internal team, we built custom API integrations with CharmHealth, their EHR, to service patients with site calendars for scheduling and site questionnaires that automatically submitted answers to their EHR. When Ways2Well's clinicians requested patient-specific limits on scheduling, we developed a scheduling allowance system that they could update as needed.
Additionally, we integrated all forms on the website with Hubspot, a CRM that allows Ways2Well to track and communicate with their contacts, including sending automated emails and text messages.
Brand Development
Ways2Well's original site did not communicate their cutting-edge wellness brand. We spent a few weeks exploring UI concepts, color, style, spacing, and fonts, and ultimately settled on a instagram-style grid layout with large photography and minimal text. Additionally, we updated their logo and produced a style guide for them to use in social media marketing.
Landing Page
We streamlined the core landing pages to highlight Ways2Well's treatments.
eCommerce
Ways2Well needed a variety of unique checkout workflows since some of their services require clinic scheduling, others require mandatory health forms, and others require shipping. We devised a solution that allows Ways2Well to host and edit the appearance, price, and description of their products and services on Square, while providing users with custom-tailored shop pages, cart, and checkout processes.
Sign Up Process
We took Ways2Well's multi-page PDF patient intake form and translated it into a user-friendly online questionnaire.
Package Design
We designed new labels and packaging for Ways2Well's products, including: Supplements, Health Tests, IVs, Comprehensive Blood Work Testing
